Business Intelligence News, Articles, & Education

Learn the latest Business Intelligence news and get a thorough Business Intelligence education through DATAVERSITY’s Business Intelligence articles.

Business Users Don’t Know What They Want When It Comes to BI

Saar

by Saar Bitner It’s a typical starting point: Business users give IT a set of data, questions and requirements at the beginning of a BI project. But as they investigate and explore data, users return with a request for more data, deeper questions, and new requirements. Frustrating? Maybe. But the fact that business users do…

Analytics Tailored for Broadcasters

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by Jelani Harper A recent announcement from Octoshape and Nice People at Work states, “Octoshape, an industry leader in cloud-based, over-the-top (OTT) stream acceleration and contribution technologies for broadcasters, enterprises and carriers, and Nice People At Work, the leader in advanced media analytics and real-time viewer experience monitoring tools, announced they have partnered to deliver…

Analytics or Your Gut?

Analytics vs Gut

by Jelani Harper Steven Hillion recently wrote on TechCrunch: “Data is more varied and fast-moving than ever, and analyzing it effectively now requires highly sophisticated software and machinery. But where does big data analytics leave the good-old-fashioned hunch? What if the data tells a business manager to “jump” but her intuition says “stay”? It might…

Word To Developers: Power Your Apps With Data And Insights

Apigee wants the development community to be able to seamlessly take advantage of predictive analytics in their applications. “One of the biggest things we want to ensure is that the development community gets comfortable with powering their apps with data and insights,” says Anant Jhingran, Apigee’s VP of products and formerly CTO for IBM’s information…

Tableau’s Analytics to Go Mobile

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by Jelani Harper Gigaom’s Derek Harris recently observed, “Tableau Software has made a great name for itself among savvy data analysts (and occasionally journalist types), racking up more than 20,000 customers and revenues that are nearly doubling every year, but it’s still far from a household name. That’s because no matter how much easier the company’s flagship desktop application is…

RoadMap Your Text Analytics Initiative

What best practices should inform your company’s text analytics initiatives? Executive Lessons on Modern Text Analytics, a new white paper prepared by: Geoff Whiting, principal at GWhiting.com and Alesia Siuchykava, project director at Data Driven Business provides some insight. Contributors to the lessons shared in the report include Ramkumar Ravichandran, Director, Analytics, at Visa and…

Clarabridge Goes Straight To The Customers’ Mouth To Analyze Call Center Interactions

Customer experience management vendor Clarabridge wants to bring the first-person narrative from call center interactions to life for marketing analysts, customer care managers, call center leaders and other customer-focused enterprise execs. With its just released Clarabridge Speech, it now brings via the cloud a solution that integrates Voci Technologies’ speech recognition smarts with its own…

Analytics for Dinner

Restaurant interior in Miami, Florida

by Jelani Harper Vladimir Edelman of Tech Crunch reported: “Restaurants as we know them have remained the same for over 200 years, and fables about amazing restaurant tech have inevitably leapt to futuristic ideas: robot waiters, food printers, talking refrigerators. Today’s reality is far more interesting and complex than those sweeping visions. A tsunami of technology,…