Malik Zakaria, Founder and CEO, Field Engineer
Malik Zakaria is an entrepreneur, innovator, and tech executive. Founder and CEO of FieldEngineer.com , a Marketplace of On-Demand telecom workforce, ranging from field engineers to high-level network engineers, project managers and Network Architects in 146 countries. Malik launched FieldEngineer in January 2016 to provide business customers a network of On-Demand engineers, a global workforce of Field Engineers to high-level Network Engineers and Project Managers.
Field Engineer was launched to solve supply and demand engineer gap in the telecommunications industry. As founder of FieldEngineer, Malik understands the future of work, from global forces impacting the job market and the rise of the freelance economy to how companies are changing the way they build teams and bridging skills gaps. FieldEngineer is helping companies tap into global human capital at much higher rates. The telecom industry needs a transition from the high-cost impacting workforce to a less cost impacting workforce. He is leading a trend in building cross-border teams and outsourcing niche services
Field Engineer is an online marketplace that connects companies with telecommunications work with the global engineers who have the skills and availability to complete them. With more than 15,000 skilled engineers in 137 countries, Field Engineer has already helped 45 customers get jobs done.
The Field Engineer platform helps companies delivering telecommunications services, including communications service providers (CSPs), hardware manufacturers, value-added resellers (VARs), managed service providers (MSPs) and retail chains, to find the right field engineer when they need it and ensure that work is completed within their standards. With Field Engineer, they can better handle job backlogs and business expansion to locations where field resources aren’t available.
The Field Engineer platform:
- Automates the entire process of a telecoms job using smart algorithms – from when the job is requested to ensuring that it’s executed
- Manages all paperwork, liability insurance and background checks to bring a field engineer onboard, alleviating administrative burdens
- Configures to the service provider’s specific standards, so the service provider can be confident that their customers are getting a trusted, experienced resource that aligns with how they do business
- Maximizes available resources by only hiring field engineers when there is work to do, therefore reducing labor costs
Through its beta version which launched in October 2016, more than 15,000 skilled field engineers in 137 countries have signed up on Field Engineer, and are vetted and ready to take on new jobs. As of April 2017, more than 4,500 jobs from 45 different customers have been completed using Field Engineer. Initial results show that by using Field Engineer, companies can reduce the average four-week timeframe to select an engineer for a job down to minutes.