by Angela Guess
Walt Disney is looking for a Manager of Data Governance in Burbank, CA. According to the post, “The Manager will develop and institutionalize data collection standards and policies, and work to ensure that data collection initiatives, both internal and external, are consistent with enterprise-wide customer information priorities, strategies and policies. With extensive experience managing data collection and CRM development initiatives within large-scale consolidated customer information environments, the manager will collaborate with internal businesses on their data collection objectives and plans, providing insights on data collection and data use best practices. The Manager will play a critical role in establishing data standards; coordinating with legal, technical and operations teams to develop and implement business processes that enable high-quality data collection, and managing these processes through hands-on engagement with CRM tools, tool administrators and users.”
Qualifications include the following: “5+ years experience in database marketing and CRM. Excellent relationship skills with demonstrated ability to work successfully across levels and functions in leadership role. Basic understanding of consumer privacy practices. Excellent communication skills with proven ability to craft and deliver presentations / communications that convey key findings to business constituents. Experience leading projects with cross-functional teams. Deep experience implementing database marketing, digital CRM or other direct-to-consumer marketing initiatives with strong reliance on customer data, with significant experience developing and implementing marketing reporting & performance tracking programs. CRM operations experience within complex, large scale, customer data environments, with specific experience defining and/or overseeing data governance practices / standards.”
photo credit: Walt Disney
