by Angela Guess

According to a recent press release, “ALE, operating under the Alcatel-Lucent Enterprise brand, today announced availability of Alcatel-Lucent Rainbow™, an innovative cloud-based relationship management platform that connects business users, business contacts and systems. With Rainbow, employees can be more collaborative and productive, reaching beyond corporate boundaries. Rainbow offers a set of cloud-based services, implemented as an overlay solution with rich features and essential collaborative capabilities, which are easy to deploy and adopt by users and companies, regardless of their existing communications systems. The first release, Rainbow Essential, is available today as a freemium UCaaS offer (free Unified Communications as a Service offer). Capabilities included are contact management, presence, instant messaging, audio/video calling, screen sharing, and file sharing. It operates via an app on desktops and smart-phones and is available free of charge to anyone by registering at www.openrainbow.com.”

The release goes on, “The Rainbow Essential overlay also embeds a hybrid approach with Alcatel-Lucent Enterprise and third party communication platforms (Q2’17) to provide investment protection and advanced services to the hundreds of millions users of premise-based communications systems. The integration between Rainbow and communications systems brings additional capabilities such as telephony presence, telephony multi-site federation, and call control. Premium Rainbow offers will be introduced in 2017. These offers, available through the extensive Alcatel-Lucent Enterprise Business Partner network, will provide additional services to users (such as multi-party conferencing), additional services to administrators (such as user management, back-up, directory integration), and additional PBX integration services (such as advanced call control).”

Read more at NewsVoir.

Photo credit: Alcatel-Lucent Enterprise