by Angela Guess
IBM today announced that Santam, the leading short term insurance company in South Africa, has already saved $2.4 million on fraudulent claims since implementing IBM’s business analytics software four months ago. According to the article, “The analytics software has enhanced Santam’s fraud detection capabilities and also enabled faster payouts for legitimate claims.”
Anesh Govender, Head of Finance, Reporting and Salvage at Santam stated, “IBM and OLRAC-SPSolutions have helped us build a solution that has not only transformed our claims processing methodology in terms of speed and efficiency, but also provides new insight which helps us identify false claims more quickly, which protects our business and customers… The solution has delivered a full return on investment and also helped uncover a motor insurance fraud syndicate in less than 30 days after the system went live.”
photo credit: ibmphoto24


















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