by Angela Guess

According to a recent press release, “FRONTEO USA, Inc., a leading provider of global eDiscovery, managed review solutions and big data analysis services utilizing artificial intelligence technology, today announced the release of results from a survey on the needs and desires of Legal & IT professionals who are involved in the eDiscovery process and require tools and capabilities to analyze data and report on performance metrics throughout the EDRM lifecycle.”

The release goes on, “Among the key findings in the survey: Interest and experience with eDiscovery metrics and BI is growing, and IT plays a dominant role in their selection, use and oversight. While 25% of respondents have five years’ or more experience with analytics and BI, nearly half (48%) of Law firm participants have no experience with reporting and visualization software. Well over half (63%) of surveyed law firms said they collect eDiscovery metrics by manual entries in spreadsheets, and 68% expressed a desire for dashboards to visualize their eDiscovery data.”

It continues, “The complete survey report reveals current activities and attitudes on the importance of monitoring eDiscovery project status, KPIs, legal spend and mobile access, not only in the interest of efficient case management but also to inform firm decisions about staffing, service offerings, and business planning.”

Read more at Globe Newswire.

Photo credit: FRONTEO