by Angela Guess

A new press release states, “Mist, the pioneer in self-learning wireless networks, today announced the availability of the world’s first artificial intelligence (AI)-driven Virtual Network Assistant (VNA) for wireless operations and integrated helpdesk. Powered by Mist’s AI engine, Marvis, VNA is a new cloud-based micro-service that uses Natural Language Processing (NLP) to make it easy to query the Mist global cloud for real-time monitoring of mobile client activity. VNA uses data science to easily identify Wi-Fi issues, understand the impact of wireless problems, correlate events across the wireless/wired/mobile device/IoT domains, and auto alert on anomalies. VNA makes IT smarter and faster and ensures the best experience for wireless users.”

Bob Friday, CTO and co-founder at Mist, commented, “VNA is the next step in Mist’s journey towards building an intelligent AI-driven network that simplifies operations, lowers operational expenses and gives unprecedented insight into the wireless user experience… We started with a robust distributed micro-services-based software architecture built on a cloud-based platform that collects and manages an enormous amount of data. On top of this, we implemented a patented methodology for organizing and classifying this data into domain specific service levels. With today’s announcement, Mist now delivers a VNA that can answer questions on par with a wireless domain expert.”

Read more at Globe Newswire.

Photo credit: Mist