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MTBC Brings Artificial Intelligence to Medical Practices

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According to a recent press release, “MTBC, a leading provider of proprietary, cloud-based healthcare IT solutions and services, today announced launch and validation of the first phase of features supported by Allison, a voice-activated virtual assistant that leverages artificial intelligence (AI) within its talkEHR™ to provide “smart” navigation and contextual responses to physicians’ queries to reduce administrative burdens and improve the patient experience. ‘Our vision with Allison – our AI-empowered virtual assistant – is to enable healthcare providers to practice more efficiently and deliver a higher level of patient care,’ said A. Hadi Chaudhry, President. ‘For example, during an office visit, a physician typically renews a patient’s prescription using a traditional EHR and this seemingly simple task takes many steps and up to five minutes to complete. By contrast, a talkEHR user need only say, ‘Allison, re-prescribe active medication,’ and Allison populates all necessary fields in seconds, prompts the physician for sign-off, and then routes the prescription to the patient’s pharmacy. This is the type of assistance that Allison provides to physicians throughout the care continuum, and the scope of assistance is continuously expanding’.”

The release goes on, “In addition to responding to a simple voice prompt to provide physicians with briefings on their daily schedules, pull up a list of the provider’s tasks to be completed, and offer a rundown on any orders needing signature from the provider, Allison takes administrative support a step further. Through voice processing capabilities known as intuitive dictation, Allison applies machine learning to automatically update a patient’s medical record in four key areas of every patient encounter: vital signs, review of systems, physical exam, and refilling medications.”

Read more at Globe Newswire.

Photo credit: MTBC

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