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Organizations Deploying Artificial Intelligence Are Creating Jobs and Increasing Sales

By   /  September 11, 2017  /  No Comments

by Angela Guess

A recent press release reports, “Capgemini, a global leader in consulting, technology and outsourcing services, has today announced the findings of “Turning AI into concrete value: the successful implementers’ toolkit’, a study of nearly 1,000 organizations with revenues of more than $500m that are implementing artificial intelligence (AI), either as a pilot or at scale. The research both counters fears that AI will cause massive job losses in the short term, as 83% of firms surveyed say AI has generated new roles in their organizations, and highlights the growth opportunity presented by AI: three-quarters of firms have seen a 10% uplift in sales, directly tied to AI implementation. The report, which surveyed executives from nine countries and across seven sectors, found that four out of five companies (83%) have created new jobs as a result of AI technology. Specifically, organizations are producing jobs at a senior level, with two in three jobs being created at the grade of a manager or above. Furthermore, among organizations that have implemented AI at scale, more than 3 in 5 (63%) said that AI has not destroyed any jobs in their organization.”

The release continues, “Alongside the trend towards job creation at management level, the report provides further evidence that organizations see AI as a means of reducing the time employees spend on routine and administrative tasks to enable them to deliver more value. The majority of respondent organizations (71%) have proactively initiated up-skilling/re-skilling of employees to take advantage of their AI investments. For those who have implemented AI at scale, the vast majority believe that AI will make complex jobs easier (89%) and that intelligent machines will coexist with humans within their businesses (88%). ‘What we really want to do is to use humans to the best of their capabilities,’ said Michael Natusch, Global Head of AI at Prudential. ‘AI is taking away the time humans previously spent on repetitive issues and allowing them to focus on where human intelligence can drive value – for both themselves and for customers’.”

Read more at Capgemini.

Photo credit: Capgemini

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