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When Does Customer Sentiment Matter?

By   /  May 10, 2013  /  Data Education, Smart Data News, Articles, & Education  /  No Comments

Among the topics covered at this week’s Sentiment Analysis’ Symposium was an exploration of just how much the negative or positive expression of sentiment about a company or a product really matters – and in what context it does. (Another one, which The Semantic Web Blog covered yesterday here, looked at the expected transition from […]

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Analysis Goes From Sentiment to Emotion

By   /  May 9, 2013  /  Data Education, Smart Data News, Articles, & Education  /  No Comments

What’s next in sentiment analytics? The road’s pointing to a deeper understanding of emotions. “We still are clearly at the nascent level regarding text and sentiment analytics,” said David Rabjohns, CEO of social intelligence company MotiveQuest, speaking at yesterday’s Sentiment Analysis Symposium, the event organized by Seth Grimes’ Alta Plana Corp. “There are much higher […]

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Semantic Tech in 2011: The Year In Highlights

By   /  December 21, 2011  /  Big Data News, Articles, & Education, Data Articles | Data Science, Business Intelligence, & More, Data Education, Enterprise Information Management, Smart Data News, Articles, & Education  /  No Comments

To accompany our recent podcast looking back on 2011, we’ve accumulated some additional perspectives from thought leaders in the next-wave Web space on the year that’s quickly passing us by. Some highlights follow. You’ll see respondents hit on some common themes throughout, such as Big Data, sentiment analytics, specific vertical industry adoption, and the standards […]

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Clarabridge Hones Focus on Social Media as Text Analytics Demand Grows

By   /  May 16, 2011  /  Data Articles | Data Science, Business Intelligence, & More, Data Education, Smart Data News, Articles, & Education  /  No Comments

Alta Plana Corp.’s Seth Grimes last week pinpointed text analytics market demand as closing in on the $1 billion mark globally, with growth in particular among apps that use NLP to derive business insight (from facts to relationships to sentiment) via social networks, online media, and/or surveys. Among such applications are Clarabridge’s Enterprise and Professional […]

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Working Out the Kinks In Sentiment Analysis — And Focusing on the Opportunities, Too

By   /  April 13, 2011  /  Data Education, Smart Data News, Articles, & Education  /  No Comments

What’s the most important requirement for sentiment analytics to succeed? Make that question plural, and let’s start our answers with something that the tools in this area themselves have no influence on: Good quality data. During yesterday’s second annual Sentiment Analysis Symposium in New York City, hosted by Alta Plana Corp. and its founder Seth […]

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