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Amdocs Brings Intelligent Bot-to-Human Customer Experiences to Digital Services Providers

by Angela Guess A recent press release reports, “Amdocs, a leading provider of software and services to communications and media companies, is launching Smartbot, an artificial intelligence (AI) and machine learning-based bot that enables digital service providers (DSPs) to provide customer care, sales and marketing engagements to even the most discerning millennial.  Amdocs Smartbot with […]