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What Is Digital Transformation?

The term “digital transformation” describes an overall vision where technology, along with human resources, improves efficiency and effectiveness of business, cultural, and social activities. Digital transformation remakes processes through computing advances such as the internet of things (IoT), mobile applications, customer engagement, artificial intelligence and data, and analytics. While the definitions of digital transformation embody […]

Your Processes are Broken: Here’s How to Fix Them with Data

Click to learn more about author Alex Rinke. In his landmark 1996 HBR essay entitled “What is Strategy?” Michael Porter famously stated: “Operational effectiveness competition shifts the productivity frontier outward, effectively raising the bar for everyone.” This adage has never carried more weight than right now, in the digital age. Global players like Amazon have perfected […]