Tag Archive for customer centric

Big Data is a Tool: Use It Prudently

Michael C. Daconta of GCN recently wrote, “Recent articles about Pandora’s and Netflix’s use of big data illustrate why government IT managers should not just focus on data management, data collection and even big data processing.”

Collecting Big Data with a Purpose

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by Angela Guess Michael C. Daconta of GCN reports, “Recent articles about Pandora’s and Netflix’s use of big data illustrate why government IT managers should not just focus on data management, data collection and even big data processing. They need to shift the focus from the data producer to the data consumer. A Wall Street Journal article on…