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ClickSoftware Enables Predictive Field Service

by Angela Guess A recent press release states, “ClickSoftware, the leading provider of field service management software, today announced significant new capabilities for Field Service Edge, its cloud-based, mobile workforce management platform designed to meet the needs of the most demanding field service organizations. This latest offering introduces new strategic capabilities that will greatly improve […]

Identify Data Patterns with Natural Language Processing and Machine Learning

Discovering, extracting, and analyzing data patterns in textual data from the myriad data sources streaming into modern data-driven organizations is no easy task. Organizations must be equipped with state-of-the art techniques such as Natural Language Processing (NLP) within well-developed Artificial Intelligence (AI) and Machine Learning (ML) platforms, to reliably understand the pulse of their consumers […]