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Medallia Raises $50M to Decode Customer Sentiment

By   /  August 19, 2014  /  Data Daily | Data News, Data Education, Smart Data News, Smart Data News, Articles, & Education  /  No Comments

George Anders of Forbes reports, “Medallia is $50 million richer, thanks to a new infusion from one of Silicon Valley’s top venture firms: Sequoia Capital.”

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Medallia Expands Offering for Business-to-Business Companies With 360-Degree Account Management Reporting

By   /  November 14, 2013  /  Data Education, Enterprise Information Management  /  No Comments

Medallia® the global leader in SaaS Customer Experience Management (CEM) solutions, today announced a new release of its Business-to-Business (B2B) offering.

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Text and Sentiment Analytics Team In Servicing The Customer Experience

By   /  November 5, 2012  /  Data Blogs | Information From Enterprise Leaders, Data Education, Smart Data News, Articles, & Education  /  No Comments

Did you ever take a survey and wonder if anyone actually was paying attention to your input? Here’s a tip: If it’s more than 20 questions, ignore it, advises Sam Keninger, director of product marketing at customer experience vendor Medallia. “That’s the old market research way of doing things, and [the resulting big report compiled […]

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