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NICE Introduces Nexidia Analytics – the Next Generation of Interaction Analytics

By   /  January 11, 2017  /  Data Daily | Data News, Data Education, Education Resources For Use & Management of Data, Smart Data News, Smart Data News, Articles, & Education  /  No Comments

by Angela Guess According to a new press release, “NICE introduces its next generation interaction analytics solution, based on the Nexidia platform, which sets a new standard for accurate, real-time omni-channel analysis. The Nexidia Analytics solution, which incorporates best-of-breed capabilities from both Nexidia and NICE, uses deep learning neural networks to perform sophisticated audio and […]

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NICE Launches Scenario Analyzer, Enhancing Analytics with Business Intelligence

By   /  August 9, 2016  /  BI / Data Science News, BI / Data Science News, Articles, & Education, Data Daily | Data News, Data Education, Education Resources For Use & Management of Data  /  No Comments

by Angela Guess A new release out of the company reports, “NICE today announced the launch of Scenario Analyzer, which allows organizations to conduct precise, in-depth analysis of various business challenges related to the cross-channel customer journey. Some specific business use cases that can be addressed include: Digital containment – Reducing digital-to-human deflection by analyzing […]

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