Hyperautomation describes a mixture of advanced technologies – robotics, artificial intelligence, machine learning – currently being used to make automated processes drastically more efficient and to augment humans. It encompasses a range of tools which can be automated, especially the more sophisticated aspects of automation, including analysis, discovery, design, measuring, monitoring, and reassessing. To function […]
2023 Predictions: Breakthroughs Incoming for AI and Data Science
Surprising though it may sound, most AI business applications remain rudimentary. Some industry spectators believe the market is flush with cutting-edge AI breakthroughs. But in truth, many providers mislabel rules-based tools – including robotic process automation (RPA) – as AI and ML. Seasoned DevOps teams and software engineers know that RPA – although useful in […]
How AI and RPA Work Together to Simplify Business Processes
As more businesses embark on digital transformations and begin exploring ways AI can be utilized, combining AI with robotic process automation (RPA) stands out as a way to unlock a massive return on investment. AI compliments RPA, which helps eliminate repetitive processes from a worker’s day-to-day experience. With RPA or software robots handling the more […]
Top 3 Process Automation Challenges (and How to Solve Them)
Now is about the time of year when people start rethinking their New Year’s resolutions. Regardless of how great the outcome would have been, perhaps their goals were too ambitious or vague to be reachable. The same holds true for major digital transformation efforts, including process automation. In a recent survey, nine out of 10 IT decision-makers said process automation helped […]
Hyperautomation Is Set for Growth in 2022: Which Tools Are Needed?
With labor shortages continuing throughout multiple industries, businesses need to revisit automation as a way of “filling” unhired roles or even eliminating tedious tasks that create worker dissatisfaction. Thoughtful automation can improve the work experience by granting employees the freedom to focus on more meaningful aspects of their jobs or by reducing the stress of […]
Beyond VoC: How Data-Driven Companies Are Using Text Analytics and NLP
When we talk about applications for natural language processing (NLP), the use cases that generally come up focus on Voice of the Customer (VoC) and Customer Experience Management (CEM). And fair enough: Plenty of the activity around and investment in NLP has been in this space. The NLP-powered customer experience platform Medallia was just purchased by […]
3 Ways Companies Can Start Implementing AI
In response to the pandemic, digital transformation has accelerated across all industries. As organizations settle into a “new normal,” they must consider where to focus their continued transformation efforts. Global spending on artificial intelligence reached $50.1 billion in 2020 and is expected to more than double by 2024. More than two-thirds of workers in a recent survey said […]
What Automation Will Bring in 2022
Over the past year, we’ve seen businesses continue to push towards digital transformation, and automation has been a key part of this shift. Considering continued remote work offerings and higher demand for digital collaboration, I expect this trend to continue into next year and onward. Here are a handful of predictions for 2022 on how […]
Why the Future of Bots Relies on Regulation
Click to learn more about author Or Lenchner. How do we define bots? Why were they developed? Bots are about enhancing efficiency, and efficiency can be used to free up resources for further growth. They automate manual work to make us faster. What was once a day-long or even week-long task is now reduced to mere […]
How Organizations Can Enlist Automation for Good
Click to learn more about author Margareta Chesaru. While many organizations are already riding the wave of automation, some are just starting their automation journeys. IDC’s Future of Work 2021 Survey shows that 47% of organizations in Europe are planning to implement robotic process automation (RPA) in the next 18 months and 39% are planning to implement […]