Tag Archive for SaaS

How To Improve Self-Service Support

by Jennifer Zaino StepOne’s first product, Contextual Care, is a contextually-based recommendation engine designed to help a company’s customers service themselves online. It leads them to the information they need in realtime based on factors such as applying what a company knows about a customer to predicting the question he might ask; matching content to…

Is Big Data Analytics as a Service the Right Choice for Your Business?

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by Angela Guess Jeff Bertolucci of Information Week recently asked, “If you’re ready to pull insights from big data, but analytics isn’t a core competency of your business, what’s the right move? A Long Island, N.Y.-based software-as-a-service (SaaS) provider is hoping you’ll outsource your analytics chores to its new streaming analytics service rather than tackling…

A Look Ahead For Linked Data

by Jennifer Zaino At Swirrl, the focus continues to be bringing more users aboard the Linked Data train. It’s helping to realize this aim in part thanks to the work it’s doing with customers, primarily in the government sector. The company’s bringing its PublishMyData platform (which The Semantic Web Blog first discussed here) to customers…

WibiData Launches WibiEnterprise 3.0 Big Data Platform

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by Angela Guess Darryl K. Taft of eWeek reports, “WibiData, provider of a big data app development platform, has launched WibiEnterprise 3.0, an enterprise software platform for developing and deploying real-time big data applications. WibiData said WibiEnterprise 3.0 bridges the gap between Hadoop and the application layer, enabling enterprises to connect consumer applications with real-time, data-driven features like personalized content,…

Silk for Teams Brings Semantic Web Site Creation To Groups

Semantic web site creation platform Silk, which just received another $1.6 million via an extended seed round investment from New Enterprise Associates (NEA), is adding to its offerings. Silk for Teams brings to organizations, or groups within them, the chance to use its cloud-based platform to build, share, and search across structured collections of data,…

Searchbox Wants To Help You Build Your Enterprise's Specialized Search Engine

Searchbox is taking its enterprise semantic search technology in a new direction. The offering, which The Semantic Web Blog initially covered here, today is packaged as a software-as-a-service (SaaS) solution, and it’s now based on the Apache Solr open source enterprise search platform from the Apache Lucene project rather than on proprietary technology. “We completely…

XTime Turns to Storage Made Easy for Cloud File Server Platform

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by Angela Guess According to a new article, “XTime is now using Storage Made Easy’s SaaS unified Cloud File Server Platform. XTime is the leading provider of web scheduling and customer relationship management (CRM) solutions for automotive service departments in North America, covering more than 4,800 dealerships. ‘We ran an extensive trial prior to choosing Storage Made Easy,’ said…

Predicting the Future with Big Data

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by Angela Guess Scott Kirsner of Boston.com has written an article regarding a new startup, Quant5, that is working on “predictive analytics.” Kirsner writes, “The company has been working since last September on a new software-as-a-service offering that will perform ‘predictive analytics,’ and this summer, it is conducting beta tests with eight customers. The team…