Loading...
You are here:  Home  >  'sentiment analytics'
Latest

2015: Envisioning The Year Ahead, Part 1

By   /  December 29, 2014  /  Data Education, Smart Data Blogs, Smart Data News, Articles, & Education  /  No Comments

by Jennifer Zaino Just as it has been The Semantic Web Blog’s tradition to look back to the high points of the last year as we approach its end (see here and here), so too do we look ahead to expectations for the New Year, with the help of experts in the arena and its related fields. […]

Read More →
Latest

Lexalytics Draws On Deep Learning To Enhance Salience 6 Text Analytics Engine

By   /  December 5, 2014  /  Business Intelligence News, Articles, & Education, Data Education  /  No Comments

by Jennifer Zaino There’s a new version of Lexalytics’ Salience Text Analytics Engine: Some of its key new capabilities in Version 6 are enabled by underlying Syntax Matrix technology that the vendor has been working on for the last 12 to 18 months. Syntax Matrix, explains vp of product and marketing Seth Redmore, takes on […]

Read More →
Latest

How To Really Hear The Voice of the Customer

By   /  November 14, 2014  /  Data Education, Smart Data News, Articles, & Education  /  No Comments

by Jennifer Zaino There’s a whole lot of customer information out there, including the verbatim comments companies record as part of customer call center surveys or other voice-based interactions. At Verizon Wireless, for example, more than 190 million customers call in daily, weekly and monthly, and sound bites from them during after-call surveys, each a […]

Read More →
Latest

Lexalytics’ Semantria Accommodates Text Analytics Abroad

By   /  November 4, 2014  /  Business Intelligence News, Articles, & Education, Data Education  /  No Comments

by Jennifer Zaino International expansion has been a focus for cloud-based text and sentiment analytics vendor Semantria since its acquisition by text mining vendor Lexalytics over the summer. This week, that’s being addressed by adding enterprise text analytics servers in Europe, to address compliance with EU privacy laws around the location of personal data, as […]

Read More →
Latest

Turn Your Text Analytics Findings Into Story-Telling Visualizations

By   /  September 22, 2014  /  Data Education, Smart Data News, Articles, & Education  /  No Comments

by Jennifer Zaino Once the complicated job of analyzing text is done, well, it’s not. The next step is to share the findings with others – marketers, sales and additional business personnel who are experts in their domain but not necessarily in text analytics themselves. How to turn that analysis into pictures that can be […]

Read More →
Latest

RoadMap Your Text Analytics Initiative

By   /  September 9, 2014  /  Big Data News, Articles, & Education, Business Intelligence News, Articles, & Education, Data Education  /  No Comments

by Jennifer Zaino What best practices should inform your company’s text analytics initiatives? Executive Lessons on Modern Text Analytics, a new white paper prepared by: Geoff Whiting, principal at GWhiting.com and Alesia Siuchykava, project director at Data Driven Business provides some insight. Contributors to the lessons shared in the report include Ramkumar Ravichandran, Director, Analytics, […]

Read More →
Latest

Clarabridge Goes Straight To The Customers’ Mouth To Analyze Call Center Interactions

By   /  September 4, 2014  /  Business Intelligence News, Articles, & Education, Data Education, Smart Data News, Articles, & Education  /  No Comments

by Jennifer Zaino Customer experience management vendor Clarabridge wants to bring the first-person narrative from call center interactions to life for marketing analysts, customer care managers, call center leaders and other customer-focused enterprise execs. With its just released Clarabridge Speech, it now brings via the cloud a solution that integrates Voci Technologies’ speech recognition smarts […]

Read More →
Latest

Alta Plana Takes The Pulse Of Text Analytics

By   /  July 22, 2014  /  Business Intelligence News, Articles, & Education, Data Education, Smart Data News, Articles, & Education  /  No Comments

by Jennifer Zaino Seth Grimes, president and principal consultant of Alta Plana Corp. and founding chair of the Sentiment Analysis Symposium, has put together a thorough new report, Text Analytics 2014: User Perspectives on Solutions and Providers. Among the interesting findings of the report is that “growth in text analytics, as a vendor market category, […]

Read More →
Latest

Daedalus Takes Meaning-As-A-Service To Excel, GATE And CMS Systems

By   /  July 8, 2014  /  Business Intelligence News, Articles, & Education, Data Education  /  No Comments

by Jennifer Zaino Daedalus (which The Semantic Web Blog originally covered here) has just made its Textalytics meaning-as-a-service APIs available for Excel and GATE (General Architecture for Text Engineering), a JAVA suite of tools used for natural language processing tasks, including information extraction in many languages. Connecting its semantic analysis tools with these systems is […]

Read More →