Tag Archive for Speech Recognition

Machine Learning, Virtual Assistants, and the Value of Chit Chat

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by Angela Guess Writing for TechRadar, Mary Branscombe recently noted, “Machine learning is improving everything from image and speech recognition to predicting when machinery will fail. It’s what makes Cortana smart enough to crack jokes and predict sports matches, as well as tell you when to leave early for your meeting because the traffic is…

How To Really Hear The Voice of the Customer

by Jennifer Zaino There’s a whole lot of customer information out there, including the verbatim comments companies record as part of customer call center surveys or other voice-based interactions. At Verizon Wireless, for example, more than 190 million customers call in daily, weekly and monthly, and sound bites from them during after-call surveys, each a…

Halloween Scares Of Another Variety

by Jennifer Zaino What could be scarier than a haunted house on Halloween, packed with ghouls, axe murderers and the standard array of blood and guts? Well, maybe the real fright night lies with technology. Consider the following scares that might just send Michael Myers himself into a terror tizzy: Artificial intelligence. Tesla, Paypal and…

Big Data Review: What The Surveys Say

by Jennifer Zaino Big Data has been getting its fair share of commentary over the last couple months. Surveys from multiple sources have commented on trends and expectations. The Semantic Web Blog provides some highlights here: From Accenture Anayltics’s new Big Success With Big Data report: There remain some gaps in what constitutes Big Data…

Apple’s Siri to Incorporate Neural Network?

Wired’s Robert McMillan recently wrote, “…neural network algorithms are hitting the mainstream, making computers smarter in new and exciting ways. Google has used them to beef up Android’s voice recognition. IBM uses them. And, most remarkably, Microsoft uses neural networks as part of the Star-Trek-like Skype Translate, which translates what you say into another language…

MindMeld Makes Context Count In Search

by Jennifer Zaino MindMeld – you may know the term best from StarTrek and those fun-loving Vulcan practices. But it lives too at Expect Labs, as an app that listens to and understands conversations and finds relevant information within them, and as an API that lets developers create apps that leverage contextually-driven search and discovery…

Plumbing The Depths Of Deep Learning

by Jennifer Zaino Will deep learning take us where we want to go? It’s one of the questions that Oxford University professor of Computational Linguistics Stephen Pulman will be delving into at this week’s Sentiment Analysis Symposium. There, he’ll be participating in a workshop session today on compositional sentiment analysis and giving a presentation tomorrow…

Nuance's Voice Is Heard: Its Tech Featured In Samsung Galaxy Gear SmartWatch And Surfi AI Answer Engine

Nuance Communications is high-profile this week. The company has announced that Samsung’s new Galaxy Gear wearable smart watch and Galaxy Note 3 tablet will integrate its voice and language capabilities. Additionally, word comes from SpeechTrans that its new natural language processing application for Windows 8 and Windows RT, which – like Apple’s Siri – leverages…

Facebook Acquires Speech Recognition Vendor Mobile Technologies

Facebook is acquiring Mobile Technologies, according to Tom Stocky, Facebook director, product management. In a post here, Stocky announced the deal that would bring to Facebook “a company with an amazing team that’s behind some of the world’s leading speech recognition and machine translation technology…. It has always been our mission to make the world…