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Making the Business Case for AI

Having made the suggestion the organization you work for needs artificial intelligence (AI) to support future growth, you are now required to make a presentation to the board of directors and convince senior leadership to invest in AI. Below are a few key considerations to consider while making the business case for AI. In terms […]

A Brief History of Semantics

As a word, “semantics” was first used by Michel Bréal, a French philologist (a language historian),in 1883. He studied how languages are organized, how languages change as time passes, and the connections within languages. Gen erally speaking, semantics is the study of language and its meaning.  More specifically, semantics can be used to describe how […]

Machine Learning Solutions

Machine learning solutions can be considered a subdivision of artificial intelligence, with multiple machine learning algorithms combined to create artificial intelligence. Some of these algorithms can, however, be used to accomplish specific, limited tasks, ranging from answering phones to recognizing images.  Machine learning (ML) solutions are normally used in situations requiring adaptability, a limited variety of […]

Integrating Edge AI

Integrating edge artificial intelligence (AI) is not a simple process. Early forms of artificial intelligence relied on the computer power of data centers to perform their processor-demanding tasks. After some time, AI shifted into software, using predictive algorithms that changed how these systems support businesses. AI has now moved to the outer edges of networks. […]

The Last Barrier to Consumer AI Adoption

Click to learn more about Rachel Roumeliotis. It’s not uncommon for people to fear what they don’t understand, and this sentiment holds true for consumer attitudes towards artificial intelligence (AI). Whether rooted in fantasy (robots taking over the world) or reality (Google Home listening in on our conversations) there’s a lot of work to be done selling […]

Advances in Machine Learning

There is little doubt machine learning has become one of the most powerful technologies in the last decade. The emphasis on “learning” in machine learning allows computers to make better and better decisions, based on previous experiences. Advances in this technology have allowed for recent breakthroughs that promote faster and more efficient business intelligence, using […]

Understanding Chatbots

Click to learn more about author Keith D. Foote. A new tool for communicating with customers and potential customers has recently become available. It is called a chatbot, and it simplifies interactions between computers and humans. Chatbots provide a novel and exciting way for businesses to deal with the immediate needs of potential customers. Chatbots […]

Nuance Reveals Machine Learning that Increases the Conversational Intelligence of Virtual Assistants

A new press release reports, “Nuance Communications, Inc., at its Customer Experience Summit, today revealed Project Pathfinder, a breakthrough technology that uses machine learning and Nuance AI innovation to increase the conversational intelligence of virtual assistants (VAs) and chatbots. Project Pathfinder reads existing chat logs and transcripts of conversations between agents and customers within contact […]