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Verint’s Automated Workforce Management Leverages AI to Empower the Workforce

By   /  December 5, 2017  /  Data Daily | Data News, Data Education, Education Resources For Use & Management of Data, Smart Data News, Smart Data News, Articles, & Education  /  No Comments

by Angela Guess A recent press release states, “Verint® Systems Inc. today announced innovative automation capabilities that are empowering the fast-growing digital workforce. These powerful new capabilities allow employees to access their work schedules via voice-controlled digital personal assistants and benefit from automation to perform schedule tasks on mobile devices—whenever and wherever they choose. Today’s […]

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NICE Infuses Forecasting with AI, Taking Its Workforce Management Solution to the Next Level

By   /  October 6, 2017  /  Data Daily | Data News, Data Education, Education Resources For Use & Management of Data, Smart Data News, Smart Data News, Articles, & Education  /  No Comments

by Angela Guess A recent press release states, “NICE today announced that enterprises can enhance their forecasting capabilities with artificial intelligence (AI), boost employee engagement, and improve workforce resilience by adopting the latest NICE Workforce Management (WFM) solution. Drawing on AI and an unprecedented 46 algorithms, NICE WFM has been shown to be more accurate […]

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