NICE Robotic Process Automation Deepens AI Capabilities for Expanded Automation Discovery

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According to a new press release, “NICE today announced the availability of its Robotic Process Automation version 7.1. The new release drives comprehensive and rapid automation development, ensures business continuity and enables efficient robotic and human workforce management. New capabilities include AI-driven automation discovery for identifying sub-processes, proactive identification of automation workflows and connectivity issues, intelligent real-time data, dashboards and sophisticated control features. The result is an expansion of the automation footprint and faster optimization of business value and ROI.”

The release continues, “NICE RPA version 7.1 optimizes all stages of the automation lifecycle by delivering the following capabilities and benefits: (1) Automation Discovery Phase: New AI-driven Automation Finder capabilities enable detailed and precise discovery of additional sub-processes and their variations recommended for automation. This allows organizations to smartly plan and develop their automation roadmap, increase footprint and ultimately speed up return on investment (ROI). (2) Automation Development Phase: Automation Studio, NICE RPA’s innovative design tool is equipped with a new built-in debugger capability to display a detailed view of the automation development flow at the touch of a button. Developers can proactively pinpoint issues within the automation flow and rapidly resolve them in real-time. As a result, time to development and time to value are significantly reduced. (3) Operationalization Phase: The AI-driven Shape Analysis feature supports NEVA (NICE Employee Virtual Attendant) and the desktop environment. This enables NEVA to integrate with any desktop application, legacy system and virtual environment.”

Read more at Business Wire.

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