by Angela Guess
A recent press release reports, “To help organizations around the world grow faster, differentiate from competitors, and better serve their customers, Oracle today announced significant new capabilities and enhancements to Oracle Cloud Applications. With the introduction of Oracle Cloud Applications Release 13, Oracle is further extending the industry’s broadest, deepest, and fastest growing suite of cloud applications. Innovations in the new release enhance the user experience and empower business users across the organization including customer experience, finance, HR, and supply chain professionals.”
The release continues, “Oracle Cloud Applications provide a complete and fully integrated suite of applications that allow organizations to increase business agility and reduce costs. The latest release includes new capabilities and enhancements across Oracle Supply Chain Management (SCM) Cloud, Oracle Customer Experience (CX) Cloud Suite, Oracle Enterprise Resource Planning (ERP) Cloud and Oracle Human Capital Management (HCM) Cloud. In addition, Oracle has enhanced the user experience across Oracle Cloud Applications to help customers personalize their experience and further improve productivity, insight, and collaboration.”
It goes on, “Oracle CX Cloud Suite empowers organizations to take a smarter approach to customer experience management and business transformation initiatives by providing a trusted business platform that connects customer data, experiences, and outcomes. Oracle CX Cloud Suite Release 13 introduces new innovations to Oracle Sales Cloud, which include enhanced mobile and data visualization capabilities, as well as a range of new capabilities that increase sales rep productivity. In addition, Oracle has extended Oracle CX Cloud Suite with the introduction of Oracle Engagement Cloud. The new solution combines sales and service capabilities to enable organizations to increase customer satisfaction, loyalty, and up-sell opportunities.”
Read more at Oracle.
Photo credit: Oracle