According to a new press release, “SAP SE and Accenture announced they are co-innovating and co-developing the new SAP® Cloud for Utilities solution to help companies more effectively manage business processes and customer experiences. The initiative aims to elevate energy transition and customer experiences, helping companies quickly adapt and thrive in changing times. ‘SAP Cloud for Utilities is our strategic cloud solution, designed to support lead-to-cash processes that can enable utilities to capture new opportunities and develop fresh business models in the dynamic market for innovative commodity and noncommodity products,’ SAP Industries Co-President Peter Maier said. ‘The industry needs to create great customer experiences with integrated solutions for short time to market and low cost to serve’.”

The release continues, “SAP Cloud for Utilities will be an end-to-end integrated solution born of Project Elevate, announced in May 2019. The solution is designed to be deployed in a cloud or hybrid environment to help utility companies automate sales processes, freeing up more resources to create meaningful customer experiences that can result in loyalty and revenue. SAP Cloud for Utilities can incorporate intelligent technologies and real-time business insights, offering extensive capabilities around marketing, service, commerce, product bundling, self-service, fulfillment of complex services and subscription billing for commodity and noncommodity products. The solution will be built on the market-leading SAP C/4HANA® suite, SAP S/4HANA® Cloud and SAP S/4HANA and will use deep product knowledge and industry and customer management capabilities from Accenture Technology and Accenture Interactive.”

Read more at PR Newswire.

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