According to a new press release, OneTrust, a leader in trust intelligence solutions, has announced its partnership with the Responsible Artificial Intelligence Institute (RAII). The RAII is an independent nonprofit organization dedicated to establishing governance standards and certifications for AI systems, along with scalable solutions for practitioners. OneTrust’s decision to join RAII signifies its commitment […]
Graph Databases: Benefits and Best Practices
Graph databases have improved significantly since the 1990s, with new developments and a better realization of best practices. Graph technology has become one of the most popular methods of performing big data research. Its focus on finding relationships and its flexibility make it ideal for a variety of research projects. An awareness of new developments […]
How Artificial Intelligence Will First Find Its Way Into Mental Health
Artificial intelligence (AI) startup Woebot Health made the news recently for some of its disastrously flawed artificial bot responses to text messages that were sent to it mimicking a mental health crisis. Woebot, which raised $90 million in a Series B round, responded that it is not intended for use during crises. Company leadership woefully […]
Getting Ahead of Shadow Generative AI
Like any new technology, a lot of people are keen to use generative AI to help them in their jobs. Accenture research found that 89% of businesses think that using generative AI to make services feel more human will open up more opportunities for them. This will force change – Accenture also found that 86% […]
The AI Trust Gap: A Psychological Perspective
Only 52% of employees are confident their organization will ensure AI is implemented in a responsible and trustworthy way, according to Workday’s Closing the AI Trust Gap report. Trust will be key to getting employees engaged in the change needed to realize AI’s full potential. In my last post I looked at what can be done from a cultural perspective. In this […]
A Brief History of Generative AI
Generative AI has a fairly short history, with the technology being initially introduced during the 1960s, in the form of chatbots. It is a form of artificial intelligence that can currently produce high-quality text, images, videos, audio, and synthetic data in seconds. However, it wasn’t until 2014, when the concept of the generative adversarial network […]
AI Governance Best Practices
AI governance is meant to promote the responsible use of artificial intelligence for the betterment of humankind. Artificial intelligence has proven itself quite useful in completing a large variety of tasks quickly and efficiently. Unfortunately, it can also be used to support criminal behavior or to create and distribute misinformation. AI governance is an effort […]
7 Ways AI Will Transform Data Storage
The rapid adoption of artificial intelligence and machine learning (AI/ML) over the past year has transformed just about everything – ushering in a new era of innovation and growth the world has never seen. The same goes for data storage, where the technologies’ impact will be transformative, enabling greater business agility that companies need to […]
How AI Tools Like Conversational Intelligence Improve Healthcare Customer Journeys
According to a recent report, a continuous loop of disruptions impacts 20% of customer interactions in healthcare, with nearly half of these disruptions delaying or preventing patient care. However, organizations using conversational intelligence to listen to and analyze the voice of the customer (VOC) are realizing benefits, citing a 25% increase in first-call resolution rates and […]
AI and Machine Learning Trends in 2024
As we delve deeper into the age of artificial intelligence (AI) and machine learning (ML), it is crucial to stay ahead of the curve by identifying emerging trends that will shape our future. In 2024, several key advancements are set to revolutionize these technologies, paving the way for unprecedented possibilities. One of the top AI […]