PRNewswire has recently written about the Royal Bank of Scotland’s announcement of their pilot program, ‘Luvo.’ Luvo is a cognitive chat bot that allows people to interact with an AI-powered platform. It leverages IBM Watson Conversation, a cloud-based cognitive service, to enhance the customer service experience. The bank will begin making Luvo accessible via its […]
Microsoft’s Big AI Blunder and Why It Happened
by Angela Guess Davey Alba recently wrote in Wired, “It was the unspooling of an unfortunate series of events involving artificial intelligence, human nature, and a very public experiment. Amid this dangerous combination of forces, determining exactly what went wrong is near-impossible. But the bottom line is simple: Microsoft has [an] awful lot of egg […]