The term “digital transformation” (DT) encompasses the holistic framework and the associated strategy designed for integrating technology, business processes, and employee effort to get the maximum value for business customers. In a digitized business model, the “customer journey” is the central focus. While creating the DT framework, the business operators develop business models that are […]
GSA, DOL Partner in Centers of Excellence Initiative
According to a recent press release, “The U.S. General Services Administration and the U.S. Department of Labor (DOL) are entering into a partnership, as part of GSA’s Centers of Excellence (CoE) initiative, housed within the Technology Transformation Services (TTS) office. This newest CoE engagement will accelerate the modernization of DOL’s acquisition capabilities using Robotic Process […]