Having made the suggestion the organization you work for needs artificial intelligence (AI) to support future growth, you are now required to make a presentation to the board of directors and convince senior leadership to invest in AI. Below are a few key considerations to consider while making the business case for AI. In terms […]
NICE Introduces New Machine Learning Capabilities to Drive Cognitive Process Automation
by Angela Guess According to a recent press release, “NICE today announced the next evolution in its cognitive automation platform – an integration with technology partner Celaton to infuse NICE Robotic Automation with enhanced machine learning capabilities. This integration creates a digital workforce that can manage, consume, and assimilate more complex unstructured data into fully […]