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Three Tips for Successfully Adopting Machine Learning Technologies

Click to learn more about author Scott Parker. It’s no surprise that Machine Learning, Natural Language Processing (NLP) and Cognitive Search technologies are being adopted at high rates. As organizations strive to create value, enhance customer experiences, comply with stringent regulations and differentiate themselves from their competition, they are placing extraordinary demands on their knowledge […]

Anexinet Enhances ListenLogic With AI and Ensemble Machine Learning Capabilities

by Angela Guess A recent press release reports, “Anexinet Corporation, a leading provider of digital business solutions, announced the release of ListenLogic 3.0. ListenLogic 3.0 has been upgraded with over 20 new enhancements to more efficiently gather data across contact center records, social media posts, email conversations, marketing surveys and automatically return meaningful business insights. […]

What is Augmented Analytics?

Augmented Analytics combines sophisticated Machine Learning (ML) and Natural Language Processing (NLP) to enable users to extract intelligence more quickly and simply. In addition, this kind of automation guides the user toward new insights, through built-in trend pattern recognition and pattern recognition tools. Augmented Analytics share the following characteristics: Smart Data Discovery tools assisting business […]

SAS Enriches AI Offerings with New Machine Learning and Natural Language Processing Software

by Angela Guess According to a recent press release, “SAS, the leader in analytics, is making it easier for customers to build artificial intelligence (AI) solutions by leveraging machine learning, deep learning, text analytics, forecasting and statistics. Its latest SAS® Platform release includes a new offering, SAS Visual Text Analytics, and significant enhancements to SAS […]

Avaya AVA Brings AI to Life for a Better Customer Experience

by Angela Guess According to a recent press release, “Avaya ENGAGE – Avaya today announced advancements in delivering and integrating artificial intelligence (AI) technologies into contact centers to improve the customer experience. Avaya Ava™, a new AI architecture including natural language processing, machine learning and innovative analytics, enables effortless customer engagement through social media and […]

Deep Learning Updates: Machine Learning, Deep Reinforcement Learning, and Limitations

In recent years, some astonishing technological breakthroughs in the field Artificial Intelligence (AI) and its sub-field Deep Learning have begun to train machines to behave like humans. As machines are increasingly emulating complex cognitive functions such as deductive reasoning, inferences, and informed decision-making, robots functioning as humans are a reality in many industry practices today. […]

Nuance Unveils AI-Powered Dragon Medical Practice Edition 4

by Angela Guess A new press release reports, “Nuance Communications, Inc. today announced the release of Dragon Medical Practice Edition 4, the latest locally installed version of Nuance’s industry-leading clinical speech recognition solution for smaller practices. Through deep learning technology and sophisticated acoustic models, Dragon Medical Practice Edition 4 puts Nuance’s leading artificial intelligence (AI)-powered […]

What is Cognitive Computing?

Cognitive Computing, a subfield of Artificial Intelligence, simulates human thought processes in machines using self-learning algorithms through data mining, pattern recognition, and Natural Language Processing. These artificial environments rely on Deep Learning algorithms and neural networks to process information by comparing it to a teaching set of data. By mimicking human thought processes, computers help people […]

Companies Don’t Need BIG Data, They Need Right Data

Click to learn more about author Chirag Shivalker. Customers are engaging with businesses through ever increasing touchpoints including websites, social media, in-store, mobile, and tablets. It’s really ironic that irrespective of how they engage with your company, they expect customized, personalized and consistent experience every time. These expectations have proved lethal for enterprises to fulfill, […]

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