Data is invaluable to an organization, but it can also represent a major stumbling block if an enterprise hasn’t optimized how data is used to support processes that run operations. Process mining can play a role in helping organizations get an objective and detailed view of process flows – including fixing bottlenecks and delays that […]
Getting RPA to the Next Level
Click to learn more about author Tom Thaler Robotic process automation (RPA) is the fastest-growing segment of the global enterprise software market. That said, it’s not surprising that 41% of all operational process improvement programs focus on process automation and that RPA skills rank in the top three most important skills in achieving operational process […]
Metricus Releases Artificial Intelligence Process Insights for ServiceNow
A new press release states, “Metricus, www.metricus.com, experts in transforming Service Management data into value-add data analytics, has partnered with the Process Analytics Factory, www.pafnow.com, a world leader in Process Mining, to develop a leading-edge process mining solution for Service Management, initially focused on ServiceNow. AI Process Insights for ServiceNow combines the data expertise of […]
Your Processes are Broken: Here’s How to Fix Them with Data
Click to learn more about author Alex Rinke. In his landmark 1996 HBR essay entitled “What is Strategy?” Michael Porter famously stated: “Operational effectiveness competition shifts the productivity frontier outward, effectively raising the bar for everyone.” This adage has never carried more weight than right now, in the digital age. Global players like Amazon have perfected […]
The Gold of Big Data Analytics: Process Mining and Enterprise Data Assets
Alex Rinke, co-founder and co-CEO at Celonis, says that, “Companies are leaving 10-20% of their margin on the table due to inefficient processes,” but by using Process Mining, he says, companies can discover hidden issues most companies only learn if their customers tell them. Celonis offers this new sub-set category of Big Data Mining as […]