Click to learn more about author Deborah Soule. Digital is everywhere, and there is seemingly no way to escape technologies like social media, mobile devices, smart embedded digital sensors, and cloud-based computing. These technologies fundamentally alter how we make decisions, because our wealth of information helps unlock new insights. Digital technologies open a wealth of […]
Synthesio Brings AI-Powered Insights to Social Media Intelligence
A new press release reports, “Synthesio, the company behind the leading global Social Media Intelligence Suite, is excited to announce the release of Signals, a state-of-the-art trend detection & insights module. Signals leverages decades of data science and statistics experience from Ipsos (Synthesio’s parent company), and offers the widest range of automated insights on the […]
Nuance Harnesses AI, Adds Social Media Engagement to Digital Portfolio
by Angela Guess According to a new press release, “Nuance Communications, Inc. today announced Social Media Engagement, an expansion to its Digital Engagement Platform, that allows brands to engage with consumers directly on social channels using the same platform that is powering their traditional customer care programs. The new capability utilizes artificial intelligence to listen […]
Social Media Analytics Outperformed the Pollsters
Click here to learn more about author Mark Green. Social Media Analytics Outperformed the Pollsters in the Presidential Election By Mark Green, COO of 4C (www.4Cinsights.com) The polls have been proven wrong twice in 2016 – first in the Brexit vote, and more recently in the U.S. Presidential Election, the two most closely watched and […]
IoT, Social, and Personal Data: Had Enough Internet Harassment Yet?
Click here to learn more about author Cathy Nolan. Fortune magazine recently ran an article titled “Bullies and Trolls” but they aren’t the first to write about how the web continues to be taken over by attention-mongers and hate groups. Time magazine also had an entire feature on the subject and it seems it isn’t […]
Data Privacy: Why Can’t We Be “Friends”?
Click to learn more about author Cathy Nolan. Do you have Facebook Friends on your personal account that you barely know or who are friends of friends? Maybe it’s time to do some un-friending and review your privacy settings. While some people think they are in a competition to see how many Facebook “friends” they […]