These past two years have ushered in major changes to how we navigate work, human interactions, and information. These shifts have coincided with the increased maturity of AI as a field. As AI has become more widespread, accessible, and acceptable, it’s stepped in to fill gaps in the economic, social, institutional, and political realms – […]
The Fundamentals of Natural Language Processing and Natural Language Generation
Natural Language Processing (NLP) is the process of producing meaningful phrases and sentences in the form of natural language. Natural Language Processing precludes Natural Language Understanding (NLU) and Natural Language Generation (NLG). NLU takes the data input and maps it into natural language. NLG conducts information extraction and retrieval, sentiment analysis, and more. In Natural […]
Beyond VoC: How Data-Driven Companies Are Using Text Analytics and NLP
When we talk about applications for natural language processing (NLP), the use cases that generally come up focus on Voice of the Customer (VoC) and Customer Experience Management (CEM). And fair enough: Plenty of the activity around and investment in NLP has been in this space. The NLP-powered customer experience platform Medallia was just purchased by […]
Luminoso Launches New Capabilities to Accelerate Customer Feedback Analysis
A new press release reports, “Luminoso today announced a series of new capabilities in Luminoso Daylight, the company’s natural language understanding application that offers the fastest way for businesses to analyze unstructured text data, such as product reviews, open-ended survey responses, and support tickets. With the introduction of advanced sentiment analysis, and a new insights […]
Unstructured Data: Everything Your Company Should Know About It
Click to learn more about author Chirag Shivalker. Unstructured data, in its simplest form means “Data in any form which does not easily fit into a data model or belong to a dataset of database tables.” Unstructured data prevails in formats including books, audios, videos, and even collections of documents. Such unstructured data can be […]
Lexalytics Announces Text Analytics Suite Availability for Any Computing Environment
A new press release reports, “Lexalytics®, the leader in ‘words-first’ machine learning and artificial intelligence, announced today that its entire text analytics and natural language processing (NLP) product suite is available for deployment in any computing environment—on-premises; private, public or hybrid cloud; or individual workstation. Previously, the only on-premises option from Lexalytics was its core […]
NICE Nexidia Adds Rosette Text Analytics to Enhance Search Speeds
According to a recent press release, “Basis Technology today announced that NICE is integrating Rosette® text analytics in Chinese, Dutch, English, French, German, Italian, Japanese, Portuguese and Spanish into NICE Nexidia to enhance analysis capabilities of webchats, emails, and other text-based customer interaction channels. NICE empowers many of the world’s leading organizations to improve customer […]
Text Analytics Market Cloud-Based Solutions to Gain Maximum Prominence
by Angela Guess A new press release states, “Rising focus of technological giants such as Microsoft, IBM, Google, and Apple towards improvement of text analytics techniques and principles has granted momentum to R&D activities in the field of text analytics in the past few years. And now, new and highly effective text analytics solutions are […]
Identify Data Patterns with Natural Language Processing and Machine Learning
Discovering, extracting, and analyzing data patterns in textual data from the myriad data sources streaming into modern data-driven organizations is no easy task. Organizations must be equipped with state-of-the art techniques such as Natural Language Processing (NLP) within well-developed Artificial Intelligence (AI) and Machine Learning (ML) platforms, to reliably understand the pulse of their consumers […]
Cambridge Semantics Named CODiE Winner for ‘Best Text Analytics and Semantic Technology Solution’
by Angela Guess According to a new press release, “Cambridge Semantics, the leading provider of Big Data management and analytics solutions, today announced that its Anzo Smart Data Lake® (Anzo SDL) product won ‘Best Text Analytics and Semantic Technology Solution’ in the 2017 Software & Information Industry Association (SIIA) CODiE Awards. Cambridge Semantics’ Anzo SDL […]