Gillian Armstrong, Technologist, Liberty Mutual
Gillian Armstrong works in the Emerging Technologies unit in Liberty Mutual. Her team is focused on thinking about big problems and working on how to solve them using innovative technology in interesting new ways. She is currently working on Artificial Intelligence, with a particular focus on Conversational AI design and development. She has more than a decade’s worth of experience in many technologies across the full stack, and loves being a software engineer as it allows her to not just think up big ideas, but also make them a reality.
Liberty Mutual’s purpose is to help people embrace today and confidently pursue tomorrow. The promise they make to their customers throughout the world is to provide protection for the unexpected, delivered with care. Liberty Mutual, a century-old Fortune 100 organization, is leading the charge on digital transformation within the insurance industry to meet the demands of a rapidly changing set of consumer and business expectations. Focused on continuous innovation to deliver best-in-class solutions, Liberty Mutual is committed to advancing the latest technology developments of today, including AI, automation, the cloud, connected devices and virtualization to improve the customer experience.