In today’s competitive landscape, customer experience can make or break a business, and companies need to know more about their customers than ever before. One way to do so is by using artificial intelligence (AI) and machine learning (ML). Companies collect all types of data from customer interactions, use that data to build AI/ML models, […]
Selecting an IoT Platform
When COVID-19 threatened to derail the manufacturing industry, it was Industry 4.0 that saved many manufacturers. Notwithstanding the supply chain issues that continue to pose challenges, 94% of respondents in a recent McKinsey survey said that Industry 4.0 helped them keep their operations running during the pandemic. The connective tissue that makes Industry 4.0 is the Internet […]
Data Protection: An Essential Element of Any Digital Transformation Strategy
According to an annual cybersecurity report by Cisco, cyber-attacks are more advanced than ever before. Phishing, ransomware, social engineering, and trojans are the most active threats. Globally, the average total cost of a data breach is around $4.35 million, which increased by 2.6% compared to 2021, according to IBM’s most recent Cost of a Data Breach […]
Analyzing Kubernetes Operational Data
Kubernetes is an infrastructure platform commonly used in modern IT environments. It supports cloud-native applications and offers many benefits but also introduces complexities and operational challenges. Operating Kubernetes reliably requires detecting errors and fixing them quickly. You can only achieve this by establishing visibility into your containerized environments. Monitoring Kubernetes provides access to operational metrics, helping […]
Create a Thorough Plan and Training Strategy for Citizen Data Scientists
As a business owner, executive, or manager, you are likely aware of the term “citizen data scientists.” Perhaps you have even implemented this type of initiative in your organization. While business journals and industry and technology publications discuss the advantages of the citizen data scientist approach, many businesses fail to get the most out of […]
Unstructured Data Management Predictions for 2023
The global economic outlook for 2023 is tepid at best; inflation is waning but threats of recession still loom heavy in many countries. IT leaders will place their bets on strategic cloud and analytics investments – two areas where there is ample proof of cutting costs and delivering insights that can create new value from […]
SaaS at Work: Data-Driven Collaboration in Distributed Workplaces
In the last few years, entropy has reigned supreme, but cloud-based tools have helped business workers maintain a sense of order. Operations, employee engagement, marketing, customer success – you name it, there’s a SaaS app that empowers it. And while the world at large may still feel out of control, the ease with which anyone can […]
AI Bill of Rights: A Step Toward Truly Ethical AI?
In early October, The White House published its so-called Blueprint for an AI Bill of Rights, a set of guidelines encouraging tech companies to deploy artificial intelligence more responsibly. The guidelines are not binding but have been conceived to persuade tech companies to further protect consumers, including explaining why an automated system is in use. Many have felt this […]
The Rise of Decentralized IT (and Dissatisfied IT Personnel)
In the wake of the pandemic, there have been seismic shifts in how employees interact with IT tools and teams. According to a recent IT at Work: 2022 and Beyond study, there is now more collaboration between non-IT employees and IT personnel, and decentralized IT is driving this collaboration. The study surveyed 3,300 IT and business decision-makers […]
Three Pillars of Sustainable Low Code
It’s not exactly a secret that many organizations are implementing some form of low-code technology to help speed innovation and increase efficiency. And while low code can be truly transformative, it can also cause problems down the line if not implemented correctly. Incorporating low-code solutions without proper executive buy-in and a long-term vision and strategy […]