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Getting RPA to the Next Level

Click to learn more about author Tom Thaler Robotic process automation (RPA) is the fastest-growing segment of the global enterprise software market. That said, it’s not surprising that 41% of all operational process improvement programs focus on process automation and that RPA skills rank in the top three most important skills in achieving operational process […]

Evolving Software Business Models Require New Approaches to Customer Relationships

Click to learn more about author Nicole Segerer Any healthy relationship requires attention. It relies on thoughtful interactions, openness, and ongoing care. This is also true about the relationship between a software supplier and its customers. When a supplier tends to its relationship with a customer effectively, the chances for long-term success grow. An all-encompassing […]

Ransomware Types That Target Businesses

Click to learn more about author David Balaban Although the ransomware plague took a nosedive in terms of the victim count years ago, it’s still alive and kicking. It used to home in on any computers indiscriminately, but at some point, the malicious actors realized they could squeeze a lot more profit out of the […]

Embracing the Cloud Native Ecosystem

Click to learn more about author Eric Drobisewski To keep pace with consumer expectations in today’s increasingly digitally-enabled world, companies large and small are evolving how they work to become more agile in product delivery, embracing new technologies to drive greater innovation, optimizing costs and empowering people to build new skill sets through a culture […]

Rethinking Master Data Management

Click to learn more about author Jeff Kinard. Master Data Management (MDM) is seen as a necessary evil by many organizations. However, most haven’t found an effective method or service to handle it. In the case of asset-heavy industries, the strategies currently deployed are archaic, magnifying the problems. Many organizations overlook and underestimate MDM, and […]

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