Shaun Stockman, Technical Support Manager, Knoll Ontrack
As technical support manager for the data and storage technologies business line at Kroll Ontrack, Mr. Stockman oversees the technical support of Kroll Ontrack software solutions, including Ontrack EasyRecovery, Ontrack PowerControls and Ontrack Eraser. His team of expert technicians works directly with clients to provide professional and responsive resolution for both home user and enterprise-level technical issues.
Mr. Stockman holds more than 10 years of technical support and IT desktop experience for organizations such as ADC Inc., Lifetouch, and Marco Business Products. He has a wide range of practical and technical knowledge spanning standard industry storage devices, and he holds specific experience developing and leveraging reporting and analytics tools to measure success.
He has a Bachelor of Science degree in IT management from Concordia University and an Associate’s degree in microcomputer tech support/network administration from St. Cloud Technical College.
