Technical Support Manager
952 949 4034 Direct
9023 Columbine Road
Eden Prairie, MN 55347
As technical support manager for the Data & Storage Technologies business line at Kroll Ontrack, Mr. Stockman oversees the technical support of Kroll Ontrack software solutions, including Ontrack EasyRecovery, Ontrack PowerControls and Ontrack Eraser. His team of expert technicians works directly with clients to provide professional and responsive resolution for both home user and Enterprise-level technical issues.
Mr. Stockman holds over 10 years of technical support and IT desktop experience for organizations such as ADC Inc., Lifetouch, and Marco Business Products. He has a wide range of practical and technical knowledge spanning standard industry storage devices, and holds specific experience developing and leveraging reporting and analytics tools to measure success.
Education & Certification
- Concordia University, Bachelor of Science, IT management, graduating 2013
- St. Cloud Technical College, Associates Degree, microcomputer tech support/network administration
- MCP, Certified in Microsoft Windows XP Professional
- Dell Certified
- A+ Certified
- Network+ Certified
- HP Proliant Server Maintenance – HP/Compaq Desktop/Laptop Certified