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7 Ways Big Data Is Changing E-Commerce

Click to learn more about author Evelyn Johnson. As the volume of data increases every second, so does the need to harness the true potential out of it. Brands, especially the e-commerce marketplaces, are putting their prime focus on utilizing it to achieve greater outcomes.  Many e-commerce marketers firmly believe that big data is critical to establishing […]

6 Top Ways We Should Use Speech Analytics

Click to learn more about author Evelyn Johnson. Whether you’re a product-based business or a service-based business, contact centers are likely a vital part of your success. As the business landscape continues to become customer-focused, companies need to ramp up their customer support efforts. Speech analytics is one of the latest developments in the contact center space. […]

Ethics of Data Management in Smart Cities

Click to learn more about author Evelyn Johnson. Smart cities, commonly known as digital cities, use distinctive techniques to implement information and communication technologies (ICT). Creating a diverse ecosystem, smart cities are devoid of an isolated service system. Technologies such as sensors, robots, software, and a network including real-time surveillance have become prime assets to […]

Big Data to the Rescue?

Click to learn more about author Evelyn Johnson. In a world ravaged by COVID-19, having access to the right data is literally a matter of life or death. Governments need authentic data for tracing the possible contacts of an infected person and identifying potential clusters. But that information gets accumulated on a day-to-day basis and […]

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