Analysts like IDC and Deloitte estimate that up to 80% of the world’s data is unstructured text data, which makes getting valuable insights out of this type of data a huge challenge. Worse, customers can’t easily find the right answers to address their product and service-related questions that are hidden in large amounts of support documents. As a result, employees […]
2022 and the Emergence of the Natural Language-Enabled Enterprise
The vast amounts of unstructured text is leaving knowledge workers struggling to comb through the sheer volume of information available. This has created a need for humans and artificial intelligence (AI) to work side by side to create a true natural language-enabled enterprise, which allows the organization to deliver business outcomes with an effectiveness that far surpasses […]
Safeguarding Data Assets: How to Prevent ML Vendors from Profiting from Your Data
Click to learn more about author Ryan Welsh. Almost any vendor doing machine learning (ML) is appropriating valued enterprise data for its own advantage; however, this is at the enterprise customer’s expense. Regardless of whether it’s a platform or an application using this technology, ML companies of all sizes want your data and are essentially using it […]