Sitaram Srivatsavai is a Senior Director of Software Development, AI & Technology Solutions at IQVIA, leading product engineering for the Orchestrated Customer Engagement (OCE) platform and the Clinical Trial Financial Suite (CTFS). In addition to product delivery, he drives horizontal platform capabilities, including a DevOps Center of Excellence and an Integration Fabric, to enable secure, compliant interoperability across commercial, clinical, and data platforms.
With 18+ years of software engineering experience, Sitaram specializes in architecting and scaling Azure-hosted and Salesforce-based ecosystems for regulated life sciences and healthcare. His work focuses on multi-tenant, configurable, and resilient SaaS platforms that meet GxP and 21 CFR Part 11 requirements, support global deployments (across 30+ languages), and operate at enterprise scale (100K+ users across 250+ life sciences customers). His technical focus areas include offline-first engagement patterns; data synchronization and conflict handling; consent frameworks and compliant engagement patterns; event-driven integration and API-first architectures; and DevSecOps/SRE practices; CI/CD, infrastructure as code, security automation (SAST/SBOM and policy-as-code), and observability, to improve deployment frequency, MTTR, and change-failure rate while maintaining audit readiness.
