Advertisement

IT Service Management Trends and Challenges

Due to the pandemic, the last two years have drastically changed IT operations, especially corporate IT service management, delivery, and support capabilities. In order to gauge exactly how these operations have changed, in late 2021, a global IT service management survey, The State of ITSM: Two Years into the Pandemic, was taken by 437 IT professionals, the […]

Graph Databases: An Overview

The concept of graph databases traces back to Leonhard Euler. Euler was an 18th century Swiss mathematician who made several important discoveries in mathematics, such as infinitesimal calculus. In solving the “Seven Bridges of Königsberg” problem in 1736, Euler laid the foundations for graph theory. (He also got a fun shout-out in Hidden Figures when […]

Blockchain Uses Multiply with New Database Innovations

Blockchain is still considered new technology, best known for supporting cryptocurrencies such as Bitcoin and Ether. But blockchain can provide security for a variety of purposes, ranging from privacy controls on medical records to preventing vote tampering. Ultimately, blockchain is a secure, encrypted database of agreements. Blockchain serves as a bookkeeping/contract platform which is incorruptible […]