Click to learn more about Rachel Roumeliotis. It’s not uncommon for people to fear what they don’t understand, and this sentiment holds true for consumer attitudes towards artificial intelligence (AI). Whether rooted in fantasy (robots taking over the world) or reality (Google Home listening in on our conversations) there’s a lot of work to be done selling […]
Machine Learning Transformed: Data Quality and Operational Necessities
Machine learning elicits mixed reactions. On the one hand, some consider machine learning a company’s new super power that has “swept enterprise technology, using mass amounts of data and algorithms to make predictions.” At the same time machine learning has been considered an overhyped fad and a panacea, failing to deliver. While both can be […]
Winning in 2021 with Cloud and AI Adoption and Digitizing Your Business to Thrive
Click to learn more about author Asha Saxena. The coronavirus pandemic has changed consumer behaviors, business models, and how people collaborate and work together. It has also accelerated the adoption of the digital economy to a level that is creating winners and losers in many industries. There are some macro trends that are emerging from […]
How to Leave Your BI Dashboards Behind and Discover Real Insights
Click to learn more about author Ajay Khanna. There is currently a massive insights gap caused by silos between business intelligence (BI) dashboards and machine learning (ML) and AI tools that is preventing organizations from capturing new business opportunities hidden in their data. According to a study from the Boston Consulting Group and MIT Sloan Management Review, […]
What Is Cognitive Computing?
Cognitive computing, a subfield of artificial intelligence, simulates human thought processes in machines using self-learning algorithms through data mining, pattern recognition, and natural language processing. These artificial environments rely on deep learning algorithms and neural networks to process information by comparing it to a teaching set of data. By mimicking human thought processes, computers help people […]
6 Top Ways We Should Use Speech Analytics
Click to learn more about author Evelyn Johnson. Whether you’re a product-based business or a service-based business, contact centers are likely a vital part of your success. As the business landscape continues to become customer-focused, companies need to ramp up their customer support efforts. Speech analytics is one of the latest developments in the contact center space. […]
The Future of AI and Identity Management in Commercial Insurance Claims
Click to learn more about author Chris Koverman. Identity management has been an obstacle for commercial insurance companies for a very long time. Many thought that problems would dissipate or at least become easier to correct by moving to digital systems, but in reality, identity management has only grown more complex. It is obvious that […]
Digital Workflow Automation Will Define the Future of Government Processes
Click to learn about author Borya Shakhnovich. In the past year and a half, we’ve seen the world transform and businesses follow suit. Many organizations were already undergoing digital transformation efforts in some capacity prior to the pandemic, but when it was evident that remote work was here to stay, these efforts became a necessity […]
Will They Blend? Twitter Meets Azure – Sentiment Analysis via API
Click to learn more about author Craig Cullum. In the “Will They Blend?” blog series, we experiment with the most interesting blends of data and tools. Whether it’s mixing traditional sources with modern data lakes, open-source DevOps on the cloud with protected internal legacy tools, SQL with NoSQL, web-wisdom-of-the-crowd with in-house handwritten notes, or IoT […]
Will AI Take Over Jobs in the Future?
Click to learn more about author Neha Gupta. If you ask, “Will AI take over jobs in the future?” to a group of people around you, you will likely get different opinions. Some may say that “no, AI will make our work easier” and others may say that “yes, we will surely lose our jobs.” […]