A new press release reports, “Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, today at PegaWorld announced the introduction of Real-Time AI Connectors – a new set of APIs enabling Pega clients to plug in third-party AI engines to their already powerful Pega AI. Building on Pega’s open approach, this […]
Infographic: Consumers Warming to AI But Want More Transparency, Privacy, and Human-like Touch
by Angela Guess A new press release reports, “A new global study released by Pegasystems Inc., the software company empowering customer engagement at the world’s leading enterprises, revealed consumers are open to the promise of AI-powered customer experiences but need more transparency, data privacy, and a human-like touch to feel more comfortable with machine-powered interactions. […]