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Why Reputation Is Hindering AI and Automation Adoption

Click to learn more about author Tom Allen. The increasing penetration of technological advancements and artificial intelligence (AI) are being adopted by organizations with diverse services and operations to leverage on the utility of the same. The rapid and inevitable metamorphosis to adopt automation is springing amidst the pandemic. However, opinions are differently carved addressing […]

Understanding Chatbots

Click to learn more about author Keith D. Foote. A new tool for communicating with customers and potential customers has recently become available. It is called a chatbot, and it simplifies interactions between computers and humans. Chatbots provide a novel and exciting way for businesses to deal with the immediate needs of potential customers. Chatbots […]

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