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NICE Enhances eComms Surveillance Solution with Next Generation Machine Learning

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A new press release reports, “As the volume and variety of regulated communications increase, the supervision challenges and risks for financial services organizations (FSOs) only become more complex. To address this, NICE Actimize, a NICE business and the leader in Autonomous Financial Crime Management, has enhanced its Intelligent eCommunications Surveillance solution with next generation machine learning capabilities, intelligent analytics and investigative tools to strengthen surveillance detection and case management, reduce false alerts, and drive down compliance costs.”

The release continues, “While today’s heightened regulatory requirements place greater surveillance demands on FSOs, certain legacy surveillance technology may make the job harder. For example, lexicon-based surveillance systems (which focus on specific words rather than understanding the communications’ context) can overwhelm compliance analysts with false alerts, often leading FSOs to increase staff size to manage this volume. Analysts may also spend inordinate amounts of time manually reconstructing trades and managing investigations. The latest release of NICE Actimize’s intelligent eComms Surveillance solution addresses these challenges with intelligent analytics to improve detection and accuracy.”

Read more at Business Wire.

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