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How Scorecards and Dashboards Provide Clarity for Better Decision-Making

Click to learn more about author Manish Godha Scorecards provide historical, current, and predictive views and reports of business operations and resources on easy-to-understand visual dashboards. They compare performance against forecasted benchmarks and targets. And they do so with the intent of tracking, managing, and improving an organization’s performance. By aggregating data from various enterprise […]

Getting RPA to the Next Level

Click to learn more about author Tom Thaler Robotic process automation (RPA) is the fastest-growing segment of the global enterprise software market. That said, it’s not surprising that 41% of all operational process improvement programs focus on process automation and that RPA skills rank in the top three most important skills in achieving operational process […]

Evolving Software Business Models Require New Approaches to Customer Relationships

Click to learn more about author Nicole Segerer Any healthy relationship requires attention. It relies on thoughtful interactions, openness, and ongoing care. This is also true about the relationship between a software supplier and its customers. When a supplier tends to its relationship with a customer effectively, the chances for long-term success grow. An all-encompassing […]

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