According to a recent press release, “WalkMe, the world’s first Digital Adoption Platform and one of the fastest-growing software companies globally, today launched WalkMe Powered for leading SaaS companies. The bespoke solution gives product teams of SaaS platforms the ability to reveal to their end users the usage level of their platform, helping them take action towards increasing their ROI. With WalkMe Powered, product teams can now offer their end users all the tools necessary to realize the full value of their software investment in a way that was never possible before. Driving adoption and engagement of SaaS platforms is a proven formula for increasing customer retention and expanding any business. Product teams, however, are challenged with adding features and functionalities, while retaining an intuitive user experience. In addition, most software platforms require customization from end users, often leading to further user confusion and underutilization of a platform.”
The release goes on, “Using the power of machine learning technology, WalkMe Powered will map all relevant business processes and will enable SaaS end customers to have full visibility over user behavior in the form of dashboards. The dashboards will place SaaS platform users in a unique position to unlock the user data and leverage best practices to increase platform adoption via WalkMe’s guidance, engagement and automation suite. WalkMe combines analytics to pinpoint where users struggle and the ability to put these insights into action with an in-app experience that guides users through processes and engages them at the right moment, giving the end customer unparalleled capabilities to increase ROI.”
Read more at PR Newswire.
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