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Feb 7 DGPO Webinar: How an Award-Winning Data Governance Program Developed Business Value Metrics

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DATE: February 7, 2018, This webinar has passed. The recording will be made available in the Members Only section at www.dgpo.org.

TIME: 11 AM Pacific / 2 PM Eastern

PRICE: Free to all attendees

This webinar is hosted by:

About the Webinar

Michele Koch is the Data Governance Director and co-lead of Navient Corporation’s award-winning enterprise Data Governance Program for the past 10 years.  In her role, she has had to tackle what metrics would be useful, how they would be tracked, and how to report on business value to the organization.  Join Michele during this webinar to learn about Navient’s methodology to develop business value metrics.

This presentation will cover:

  • DG program metrics
  • Engaging the Data Governance Council and identifying business owners
  • Techniques used to identify business value
  • Determining business value categories
  • Assigning business value status criteria ranges
  • Determining business value calculations
  • Generating the business values to populate a dashboard
  • Resolving data issues/errors that are identified
  • Tracking potential versus actual business value

About the Speaker

Michele Koch is the Director of Enterprise Data Intelligence and the Data Governance Office at Navient. Michele was responsible for the successful design and implementation of the enterprise Data Governance and Data Quality Programs at Navient. Their Data Governance Program won The Data Warehouse Institute’s (TDWI) 2010 Best Practices Award for the Data Governance category and the 2011 Data Governance Best Practice Award. She is also responsible for the data modeling team who provides support to development teams and the business user community, the enterprise data warehouse team, and the business analytics team. Her 35 years of experience include applying structured analysis and design methods for process and data modeling, managing client/server and mainframe DBAs, and consulting at Fortune 500 companies. Michele received dual masters’ degrees in MIS and Computer Systems Applications from The American University and a bachelor’s degree from Cornell University. She is the VP Membership for the Data Governance Professionals Organization and also leads the organization’s Data Governance Best Practices Working Group.


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