Due to the pandemic, the last two years have drastically changed IT operations, especially corporate IT service management, delivery, and support capabilities. In order to gauge exactly how these operations have changed, in late 2021, a global IT service management survey, The State of ITSM: Two Years into the Pandemic, was taken by 437 IT professionals, the […]
Semantic Technology Trends in 2022
Semantic technology trends are expanding well beyond an interesting, more advanced search engine. Besides providing scientists with a more functional search engine, semantic technology is now being used to improve artificial intelligence and machine learning. Semantic technology uses a variety of tools and methods designed to add “meaning” to a computer’s understanding of data. When […]
A Brief History of Artificial Intelligence
In 1950, a man named Alan Turing wrote a paper suggesting how to test a “thinking” machine. He believed if a machine could carry on a conversation by way of a teleprinter, imitating a human with no noticeable differences, the machine could be described as thinking. His paper was followed in 1952 by the Hodgkin-Huxley […]
How E-Commerce Companies Use AI to Power Their Sales
Click to learn more about author Hardik Shah. AI-enabled computer programs can think, learn, and act in particular situations as humans do. When these intelligent programs are applied to machines, they can understand and improve without human intervention. E-commerce is one such everyday use case where merchants are increasing their sales by leaps and bounds […]
Machine Learning Transformed: Data Quality and Operational Necessities
Machine learning elicits mixed reactions. On the one hand, some consider machine learning a company’s new super power that has “swept enterprise technology, using mass amounts of data and algorithms to make predictions.” At the same time machine learning has been considered an overhyped fad and a panacea, failing to deliver. While both can be […]
Will AI Take Over Jobs in the Future?
If you ask, “Will AI take over jobs in the future?” to a group of people around you, you will likely get different opinions. Some may say that “no, AI will make our work easier” and others may say that “yes, we will surely lose our jobs.” It’s a debatable topic and has been a […]
The Importance of Data Science and Analytics in the Finance Industry
Click to learn more about author John Russell. It is estimated that by the end of 2020, there were approximately 40 zettabytes (40 trillion gigabytes) of data in the world. If it feels a bit difficult to wrap your head around that number, don’t worry – you are not alone! It is a truly staggering […]
Advances in Machine Learning
There is little doubt machine learning has become one of the most powerful technologies in the last decade. The emphasis on “learning” in machine learning allows computers to make better and better decisions, based on previous experiences. Advances in this technology have allowed for recent breakthroughs that promote faster and more efficient business intelligence, using […]
Tech Trends in 2021: Mobile, Video, and Bots Will Continue to Reshape E-Commerce
Click to learn more about author James Brear. This has been a wild year for e-commerce. Online shopping was already growing steadily each year heading into 2020, but the COVID-19 pandemic sent more consumers than ever before to the Internet. Virtually every retail sector – from furniture to medical supplies to electronics to food and […]
Seven Ways AI Can Improve Your Web Analytics
Click to learn more about author Eddie Segal. Nearly every business today has a website. Websites can bring more customers and increase sales. However, companies that don’t invest in their website’s user experience (UX) or usability won’t be productive. If people can’t easily navigate your website or find it unappealing, they will leave your site. […]