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2022: The Dawn of Next-Gen Conversational AI?

The 2021 tech world was as busy as it has ever been, thanks to the continued challenges presented by the COVID-19 pandemic. And this is particularly true for conversational AI. From insurance to retail, businesses are doubling down on their technology investments and broader digital transformation efforts as they try to adapt to the expectations […]

Blue Prism Adds Conversational AI, Automated Machine Learning to its Digital Workforce

A recent press release reports, “Looking to empower enterprises with the latest and most innovative intelligent automation solutions, Blue Prism today announced the addition of DataRobot, ServisBOT and Ultima to its Technology Alliance Program (TAP) as affiliate partners. These partners extend Blue Prism’s reach by making their software accessible to customers via Blue Prism’s Digital […]

Nuance Expands Open Architecture to Deliver Enterprise-Grade Conversational AI

A new press release reports, “Nuance Communications, Inc., a leader in conversational AI innovations, today announced the Nuance Intelligent Engagement Platform will expand its open, cloud-agnostic framework, adding new Intelligent Engagement Services and broadening back-end integration capabilities – allowing organizations around the globe to leverage Nuance’s decades of experience building conversational AI technologies while modernizing […]